Privacy Policy

Sarala Oak Grove & Garden Southlake, a program operated by Sarala Holdings LLC
Last updated: June 30, 2026

Sarala Oak Grove & Garden Southlake ("Sarala," "we," "us," or "our") respects your privacy. This policy explains how we collect, use, and protect information from visitors to our website, prospective residents, resident families, referral partners, and job applicants.

Information We Collect

We may collect information you voluntarily provide to us, including:

  • Name and contact information (phone number, email, mailing address)

  • Information submitted through intake forms, applications, or inquiries

  • Communications sent to us via phone, text, email, or our website

How We Use Your Information

We use collected information to:

  • Respond to inquiries about our programs and services

  • Communicate with prospective residents, families, and referral partners

  • Process applications and manage admissions

  • Improve our services and website

SMS/Text Messaging

Sarala collects phone numbers only when a recipient initiates contact with us via text message or voicemail, after obtaining our number from a public source (our website, printed materials, or referral partners). We reply by text solely to continue that conversation.

  • We do not sell, rent, or share your phone number or SMS opt-in data with third parties for marketing purposes.

  • Message frequency varies based on your communication with us.

  • Message and data rates may apply.

  • Reply STOP at any time to opt out of text messages.

  • Reply HELP for assistance.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only:

  • With your consent

  • To comply with legal obligations

  • With service providers who assist in our operations (e.g., phone/communications platforms), under confidentiality obligations

Data Security

We take reasonable measures to protect the information you share with us. However, no method of electronic transmission or storage is completely secure.

Your Choices

You may contact us at any time to ask what information we hold about you, request corrections, or request deletion, subject to any legal or operational requirements (e.g., resident records retention).

Contact Us

If you have questions about this privacy policy, contact us at:

Sarala Oak Grove & Garden
401 N. Carroll Ave Suite 428
Southlake, TX 76092
home@sarala.net
817-406-7331